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The main goal of the Alignsat support staff is committed to providing our Satellite Communications customers with high quality, professional services & most convenience in the antenna selection, technical questions' answering, delivery guarantee, shipment arrangement, installation, testing, training, and maintenance areas at highest speed.
Antenna installation & Commissioning
- Installation and testing products
- Factory trial assembly and alignment support
- Installation of earth station systems and electrical services
- Commissioning & Verification test
Customer Training
Training includes:
- Antenna structure
- Antenna technical specifications
- Antenna installation procedure
- Antenna point to satellite
- Antenna electrical/mechanical parameter verification
- Wiring diagram
- Controller commissioning and trouble shooting
- Troubleshooting and preventative maintenance
- Tailored to specific antennas and/or customer needs
Customer any time service: 24 x 7 x 365 Service
- Alignsat staffs answers calls any time -24 hours a day, 7 days a week, 365 days a year
- Technical personnel available during non-business hours
Web any time service (tech@alignsat.com)
- Direct link to Alignsat technological department customer care section.
- Technical assistance available within 1 working day via reply mail